| Title |
Guidance Counsellors on COVID-19 Experiences: Distance Education Successes and Challenges |
|
Authors |
Hernandez, Philippe Jose S.; Alejandria, Maria Carinnes P.; Guiang, Rowena S.; Bergado-Timbangcaya, Alvie P., Taypa, Jean S.; Bengwasan, Peejay D.; Sazon-de Chavez, Ma. Francia; Alipao, Froilan A.; Quan-Nalus, Marie Antonette; Sandoval, Erin Ceejay; Naboa, Gabriel Angelico; Fernandez, Ninna Sandra; Tumaneng, Denise; Casimiro, Kristel May; Gibe, Jolly Anne; Alejandria, Maria Ana Caterina; Luzano, Jelli Grace C.; Generalao, Jesrinel |
|
Publication date |
2024 |
|
Journal |
Journal of the Australian and New Zealand Student Services Association |
| Volume |
2024 |
| Pages |
1-16 |
| Publisher |
Australian and New Zealand Student Services Association |
| Abstract |
This qualitative exploration documented the lived experiences of 12 guidance counsellors in Philippine
public and private universities. During the height of the COVID-19 pandemic (2020芒聙聯2022), school
closures forced counsellors to adapt to new modalities. Through online semi-structured interviews,
counsellors shared how they delivered their services via distance/virtual means. Thematic analysis
elicited findings on the successes and challenges reported. For successes, new learnings, wider reach of
services through online platforms, involvement of faculty members in referrals, and mental health
education were highlighted. Meanwhile, challenges included students discontinuing counselling, the
stigma associated with seeking mental health support, and lack of manpower. The counsellors provided
recommendations for improvement of services moving forward. |
| Index terms / Keywords |
Guidance counsellors, Higher education, Mental health, Distance education, Student services |
| DOI |
|
| URL |
|
Mindanao State
University - Iligan Institute of Technology