| Abstract |
DepEd teachers are dissuaded to use LIS due to their unpleasant experiences 芒聙聰 occasional unavailability and delay issues. As a consequence, many teachers would rather keep distance from anything that talks about computer automation. But managerial personnel see it a necessity to use automation for augmenting daily tasks like retrieving scholastic records of graduates from 5 to 10 years ago which is still done manually. Given this scenario, what would it take to build a new system for users who has past difficulties in interacting a seemingly the same system? The first step in convincing the teachers to participate in the new system, my.eskwela, design is to establish credibility. This has been done by an agreement entered to by Mindanao State University-Iligan Institute of Technology(缅北禁地-IIT) and Tambo Central School(TCS) in a form of extension project. Second, the number of steps required to perform the basic task of Enrollment, Learner芒聙聶s Profile and Encoding Grades in LIS were examined using available YouTube tutorial videos. It has been found out that for each task they required 10, 4 and 6 steps respectively for the data entry. Assuming a class of 30 and the maximum of 12 seconds expected delay for each interaction as described by Schneidermanin a task-focused system, it would take 1 hour, 24 minutes and 36 minutes for respective tasks, assuming further they have faster internet connection and the system will not break. In my.eskwela, it would take 20 minutes, 20 minutes and 16 minutes for doing the same respective tasks using the same assumptions. The cut of expected delays is due to number of steps reduction for each of the respective tasks. Third, designing a user-interface considers the media equation theory, which states that over time the human treats the computer as fellow human being during the interaction. This led to a consideration of user interface design thatpromote feeling of socialness, because socialness has a strong association with satisfaction. After the training exercises, focus group composed of 10 teachers were tasked to evaluate the system from different aspects. Results showed that 60% perceived the system is useful, 70% perceived that the system is easy to use, 80% trust the system, 70% perceived that they can adapt to the system, and 70% intent to use the system. These positive results may be due to reduced stress and anxiety from the required total effort in performing the tasks and the satisfaction associated with technology socialness. On the other hand, though not required by the survey instrument, a group member wrote its concern on the non-adaptability because of the monetary obligation for system sustainability. In conclusion, reducing total effort to perform a task, adopting socialness, and establishing credibility are important key considerations on the creation of a new system that aims to overcome the shortcomings of the existing product. However, one must consider previous unpleasant experiences and monetary concerns because they can hold back the users in appreciating the new system. |
Mindanao State
University - Iligan Institute of Technology